Privacy Policy

Last updated: October 16, 2026

1. Information Collection

We collect information that you provide directly to us when requesting a quote, submitting a case, or contacting our support team. This includes your name, email address, phone number, and device details.

2. Data Security & Confidentiality

Your privacy and data security are our highest priorities. All recovered data is kept strictly confidential, processed on secure closed-loop networks, and handled in accordance with industry-standard security protocols. For clients handling medical or protected health information, we apply HIPAA-compliant safeguards throughout our recovery process. We are happy to sign Non-Disclosure Agreements (NDAs) upon request prior to evaluating your media.

3. Use of Information

We use the information we collect to provide our data recovery services, communicate with you about your case, and improve our operations. We do not sell, rent, or share your personal information or recovered data with third parties under any circumstances.

4. Contact Us

If you have any questions about this Privacy Policy or our secure data handling practices, please contact us at (800) 339-3412.